If it matters to you, it matters to us.
We are committed to providing you with a high-quality private health service, delivering the best care and treatment possible. To help us do this, your feedback is extremely important so we know what we are doing right, and understand more about what we need to do to improve things.
Compliments and Comments
We are always delighted to receive positive comments about our staff and services and we use these to highlight where things are working well. If you are pleased with the care or treatment you have received, please let us know and we will pass on your compliments to the person or service concerned. If you have any comments please let us know – your feedback will help us to review and improve the services we provide.
Concerns
Sometimes, regrettably, things may not go as planned. Voicing your concerns allows us to learn from your experience and improve the service for future patients. If you, or a member of your family or a carer, wish to discuss any concerns you have about your treatment or care you should speak to the person in charge of your care so they can help to resolve the matter straight away.
For information on how to make a complaint please get in touch with the team here.
